Genius 100% Moneyback Guarantee.
LOVE IT or your money back!
If you purchased your pipe directly from us and are not 100% in LOVE with your Genius, please send it back within 30 days for a full refund of the purchase price. Please include your order number, address, and your e-mail with the returned product to ensure a quick refund. We do not charge a restocking fee.
We recommend that the product is returned using a delivery confirmation service. Genius is not responsible for lost or misdirected returns. We do not provide return labels.
For shipping information of the warehouse near you please email us at: support@GeniusPipe.com
Once we receive the returned product, the purchaser will be notified via email and a refund in the amount of the purchase price will be given within 7-10 business days. Questions or comments regarding the 100% money back guarantee can be sent to: support@GeniusPipe.com
For more information please visit our FAQ page!